Terms of service

Last updated: 21 September 2026

Operator

Nordic Gym Parts is a commercial brand operated by Preventti Oy, Kuljuntie 3, 21420 Lieto, Finland. Business ID: 2850022-6. VAT ID: FI28500226. Questions about these terms or an order can be sent to info@preventti.fi. See Contact Information for our full trader details.

Scope and acceptance

These terms apply to use of the Nordic Gym Parts online store and to orders placed through it. By placing an order, the customer agrees to the terms and policies made available before checkout. Mandatory consumer rights always take precedence over conflicting terms.

Products and technical information

We aim to present accurate product descriptions, dimensions, images and compatibility information. Minor visual differences can occur. Replacement-part compatibility often depends on several measurements and the complete equipment configuration, not on one dimension or model name alone. Customers must compare the stated specifications with the original component and contact us before ordering if compatibility is uncertain. We do not claim compatibility that has not been expressly stated and verified.

Custom products

For a made-to-order gym cable, the customer is responsible for providing and confirming the required length, end fittings, quantity and other requested specifications. We may contact the customer to clarify incomplete information. Production may not begin until the required specifications are confirmed. An individually manufactured item may be excluded from the ordinary consumer right of withdrawal as explained in the Returns Policy, without limiting statutory rights relating to defects or non-conformity.

Prices and taxes

Prices and applicable taxes are displayed before the order is submitted. Delivery charges are added at checkout. If we identify an error, we will contact you. We will not change an agreed price without your agreement. Any right to cancel because of an obvious error is subject to applicable law. Payments for orders that cannot lawfully be accepted or fulfilled are refunded.

Orders and payment

We acknowledge your order by email. A contract is formed when we confirm acceptance of your order, or begin fulfilling it, whichever occurs first. We may contact you beforehand about unavailable products, payment problems or missing custom specifications. This does not give us a right to cancel an accepted order at will. Available payment methods are shown at checkout. The customer confirms that they are authorized to use the selected payment method.

Delivery

Delivery is currently available to Sweden, Denmark, Estonia, Latvia and Lithuania under the Shipping Policy. The customer is responsible for providing an accurate delivery address and for checking the parcel after receipt.

For consumer orders using our offered delivery service, the risk of loss or damage passes when you or your designated recipient, other than the carrier, take physical possession. Your statutory remedies for delay remain unaffected.

Withdrawal, returns and defects

Consumer withdrawal and return rights are described in the Returns Policy. The custom-product withdrawal exception does not remove rights relating to defective, damaged, incorrect or non-conforming goods. Customers should stop using any product that may be unsafe and contact us promptly.

Acceptable use

The store must not be used unlawfully, to interfere with the service, to attempt unauthorized access, or to submit malicious content. Technical material on the site may not be represented as an OEM statement or product approval unless expressly identified as such.

Liability

Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law. For business purchases only, indirect business losses are excluded to the extent permitted by law. This exclusion does not apply to consumers or liability that cannot legally be limited. Liability for damage involving installation, use or modification is assessed under applicable law; it is not automatically excluded.

Intellectual property

Store content, including original text, photographs, graphics and technical material, is owned by or licensed to Preventti Oy unless stated otherwise. Product and company names belonging to third parties remain the property of their respective owners. References to third-party brands are descriptive and do not imply endorsement or affiliation.

Privacy

Our store is hosted by Shopify. As explained in our Privacy Policy, data is shared with Shopify and necessary service providers, including providers outside your country, for store operation, payments, security and fulfilment. Shopify also provides enhanced services using interactions with this store, other merchants and Shopify, subject to applicable privacy rights and consent choices.

Governing law and disputes

These terms are governed by Finnish law. A consumer retains any mandatory protection provided by the law of their country of residence. Please contact info@preventti.fi first so that we can try to resolve a concern. Consumers may seek assistance from the European Consumer Centre in their country. Unresolved consumer disputes may be referred to the Finnish Consumer Disputes Board (www.kuluttajariita.fi/en/). Contact consumer advice or the European Consumer Centre before filing. Consumers retain the right to bring proceedings in a court available to them under mandatory jurisdiction rules, including their home-country courts where applicable.

Changes

We may update these terms for future use of the store. The terms presented when an order is placed apply to that order unless a mandatory legal change requires otherwise.